As one of the most well-known e-reader devices on a global scale, it isn’t surprising that the Kindle customer service team is busy with many calls every day on its Kindle Support Phone Number. Amazon Kindle Support Phone Number representatives are fit with expertise and know-how to resolve a range of issues over the phone, including refunding erroneous purchases, researching charges, along with the basic troubleshooting of malfunctioning apps, devices, e-book screens as well as for help and attention, it always helps to contact Amazon Kindle Support Phone Number at +1-805-398-6660.
Why Do Customers Dial Amazon Kindle Support Phone Number?
Calling and speaking to a live person to resolve your issues has its own advantages as it fixes your issue in active conversation with the representative who is knowledgeable and can understand you better.
People call Kindle customer support helpline for a number of reasons, which include:
- Questions about Kindle device features
- Kindle account billing and subscription inquiries
- Requests for refunds for e-books purchased by accident or non-functional e-books
- Requests for help with lost or stolen Kindle devices
- Technical support with Kindle devices, apps or e-books
- The best way to seek support using the Amazon or Kindle website
- Requests for repair services under a Kindle device’s warranty
- Checking if your Amazon Kindle is under warranty
- Trouble downloading to my kindle
- Ways to recover my Kindle account
- Getting Kindle to refund a charge
- Ways to get device support for my Kindle device with Amazon Kindle Support Phone Number or otherwise?
Do-It-yourself steps for a few Amazon Kindle Issues
Here we present a few issues related to Kindle that you can take care of on your own. In the below-mentioned steps, we’ll take you through fixing things on your own before you connect to someone on Kindle Support Phone Number for help.
- How to Check If Your Amazon Kindle Is Under Warranty?
You can check your warranty status by accessing your Amazon account or by getting someone to help on Kindle’s customer support.
Like any device, your Amazon Kindle is also vulnerable to defects, accidents or performance issues. In such situations, Amazon warranty helps. Before you call Amazon Kindle Support Phone Number for warranty issues here is something you can do yourself to check your warranty.
Follow the below steps to know the type of coverage of your Amazon Kindle:
- Come to Amazon’s Device Warranty Page
- Check to see which type of Kindle you have.
- Now, you can see applicable warranty and coverage for your device in the table that comes.
For Amazon Kindle warranty status you can take the following steps before you dial the Amazon Kindle Phone Number.
Log in to your Amazon account to check the date of purchase. You can also call Kindle Support Phone Number in case you have doubts about it:
- Sign in to your Amazon account on the Amazons Home Page
- Click on Account & Lists on the top.
- Click on Your Orders.
- You will now be able to see your Amazon Kindle details of the order along with the date that you purchased your device.
- You can use the order date to check your warranty status.
In case you feel difficulty in accessing your account, you can call the Amazon Kindle Support Phone Number with information to find out your warranty status.
- Trouble Downloading to My Kindle? What To Do?
You may sometimes face difficulty when downloading audiobooks or E-books to your Kindle device.
The first step you should take in such a situation is to make it sure that you have purchased the book correctly. You do this by checking your ‘Purchase History’ and making it sure that it is indeed in the list. If it is not in the list, try to download the book again and in case the download is still not done properly, you can move to other steps or seek help from Kindle Support Phone Number helpdesk.
You can also try the oldest troubleshooting solution of shutting down your Kindle device and then restarting it to get your device back to its optimal functioning. Indeed, taking help from Amazon Kindle Support Phone Number helpline helps as well.
Also, for trouble with downloading, the other step you should take is to ensure that you are connected to a Wi-Fi network. To check this:
- Access the main menu from the top of the screen
- Click on ‘Settings’ from the menu
- Click ‘Wireless’ in ‘Settings’
- Now, you should be able to see your Wi-Fi connection. If not, you can try connecting to a Wi-Fi network and then downloading the necessary Ebook or audiobook on the device.
In case, you find that you are connected to your Wi-Fi network but your Kindle is still not downloading, then confirm the firmware version by the following way:
- Come to the main menu
- Click on ‘Settings’ from the menu
- Click on ‘Device Options’
- Next, click on ‘System Updates’
- In case your firmware version is old one, you should update it by clicking ‘Check Now’ or call Amazon Kindle Support Phone Number for assistance with the same.
Your Kindle may still face issues with downloading if there is not enough space on your device. To see how much space is on your device you can go through the following steps or contact Amazon Kindle Phone Number helpline:
- Come to the main device menu
- Click on ‘Settings’ from the menu
- Next, click ‘Device Options’
- Click on ‘Storage’
In case you find that you do not have enough space in your device, you need to erase some of the lesser important contents and try downloading to your Kindle once again. When still it doesn’t happen, you can call Kindle Support Phone Number for help.
How do I get device support for my Kindle?
Amazon Kindle Support Phone Number helpline – features
- Contacting Amazon Kindle Phone Number helpdesk is a direct way to seek customer support help for your Kindle issues. This is the best option if like to speak your problem with an agent.
- It also assists those who do not have a stable internet connection.
- You will be connected to a real human representative who will listen to you and give you the best resolution for your Kindle device problem.
Best Practices for Calling Kindle Customer Service
Kindle customer support phone number helpline is one of the best ways to get help from Amazon for your Kindle device issues. Here are some of the tips and suggestions for getting your Kindle issues resolved quickly and fruitfully:
Before to call the Amazon Kindle Support Phone Number, you should take care to have all the relevant information with you. If you do not provide the helpline agents with all the necessary details, you may not get the proper resolution for your problem.
Some of these relevant piece of information to have with you when you call the customer support team include;
1. The exact model/model number of your Kindle device
2. Your phone contact or other contact information. This detail can be used to contact you if your issue cannot be resolved immediately.
3. An accurate and detailed description of your issue. You must take care to explain the Kindle Support Phone Number helpdesk representative what is the specific issue and when exactly you realized that your Kindle has any issue.
When you aim to contact Amazon Kindle Support Phone Number helpdesk you can also do so by requesting a call back from the Amazon Kindle website. The direct advantage of call back request is that you won’t have to wait on hold to talk to the help desk representative.
Other Ways to Contact Amazon Kindle Helpdesk
Amazon Help Form
If you want a personal response to your issue, you can use the Amazon help form.
- On the form, at the top of the page, click on ‘Fire and Kindle’.
- Choose your Kindle device and the issue you have.
- After you have filled out the form, you will find details of Amazon solution that may assist you solve your problem. This may even come in the form of attached videos with the information.
In the end you need to choose your preferred contact method. This determines how you can get in contact with customer service.
Email is yet another mode of contact option that you can avail for your Kindle device. On the screen, you will have to input your email address and the model of your Kindle. In case you have other details that you think might help with the problem, you may type it in as well. Click on the option ‘Send Email.’ This is a good alternative to Amazon Kindle Support Phone Number.
Go to the Amazon Kindle device help page where you can chat with a representative for your Kindle issue anytime. If you choose this method of contact, a window pops up on your screen. There is a window area where you can add a description of your problem with your Kindle device and seek help.
Amazon Kindle Phone Number – Contact Details
|Amazon Kindle Support Phone Number||866-321-8851|
|Call attended by a real person||Yes|
|Call centre hours||24 hours, 7 days|
|Best time to call||2:30pm|
|Rank (among phone numbers)||1|
|Alternate methods||Phone, Email, Web, Facebook, Twitter|
|Quality of communication||82%|
|Quality of help||92%|