I own an amazon firestick and echo dot and I like using these devices. Recently my echo dot stopped working, then I contacted the amazon device support team. At that time I came to know that it is very hard to contact the amazon device support team online.
Amazon device support provides help for amazon services and products like – prime video, fire tv, kindle, app store, software and games, amazon kids, smart home, and many more. In this post, I’m going to explain how you can contact amazon device support online via – amazon.com/device-support and over the phone and via live chat. Also Read:- Fixing Amazon Alexa Error 7:3:0:0:1 with Step-by-Step Troubleshooting
What is Included in Amazon Device Support?
Amazon offers very reliable and professional support for all its devices and purchase from amazon or its app store. The device support agents can make sure that your device is working, help you in managing digital content, software and hardware and other troubleshooting services. Below I’ve shared features of amazon device support team.
- View or Cancel Orders
- Ask Amazon Community
- Manage Devices
- Install and Remove Devices
- Manage Digital Content
- Install or Remove Devices
- Troubleshoot devices
How to contact the amazon device support team?
Amazon team provides online and offline support for devices like setup, installation, management, connectivity, protection etc. If you are using an amazon device, you need expert to help for troubleshooting and management. Below I’ve shared the ways to connect to amazon customer service.
- Call the Amazon Phone Number
Customers can connect with the Amazon support executive by calling on its toll-free phone number. It is an offline method that is accessible 24/7 for all the customers, local as well as remote. You can call on the number 1-888-280-4331.
- Live Chat with Amazon Executive
Amazon officials are also present for the live chat services online on the official site. The live chat agent is also present 24/7 for Amazon Device Support. You can visit the link https://www.amazon.in/hz/contact-us/csp?source=contact-us.
- Amazon Online Device Support
Also, Amazon offers an online help center for all devices where you can directly follow up with professional services. For online help, you can visit the link https://www.amazon.in/gp/help/customer/display.html?nodeId=200127470.
Amazon Device Support and Technical Services – List of Devices for Amazon Support and Assistance
Amazon offers expert assistance on various devices to make them run appropriately and deliver the utmost performance. Here is the list of devices:
- Amazon Echo and Alexa Devices – Echo Dot, Echo Dot with Clock, Echo Show 10, Echo Show 8, Echo Show 5, Echo Spot, Echo Sub, Echo Link, Echo Input, Echo Buds, Echo Studio, Echo Flex, Echo Smart Speaker, etc.
- Amazon Smart Home Devices – Lighting, outlets, Thermostat, Audio and Home Theatre, Smart Cameras, Door Locks, Amazon Smart Plug, etc.
- Amazon Fire TV devices – Smart TV, Stick Lite, Fire TV Stick 4K, Hotspot, Fire TV Cube, etc.
- Amazon Prime Video Devices – Mobile/Tablet, Smart TV App, Media Player, etc.
- Amazon Music – Prime Music, Tablet / Mobile App, Desktop / Browser,
- Kindle Reading
- Kindle E-Readers
- Amazon App Store
How do I Contact Amazon by Phone?
Amazon offers spontaneous and hassle-free device support services on its official phone number. You can call on this number any time of the day or night. The support assistant is present 24X7 for help and support services offline. Moreover, it also offers remote services on-call without any interruption. So, here are the complete details.
|Amazon Customer Service Phone Number||1-888-280-4331|
|Call Pick By Real Person||Yes|
|Call Back Available||No|
|Call Center Hours||24/7/365|
|Department||Amazon Device Support|
|Best Time to Call||8:30 AM|
|Quality of Communication||81%|
|Quality of Help||84%|
|Alternate methods of contact||Web, live chat, social media|
Does Amazon have a Live Chat?
Amazon offers fully-fledged help and support services over a live chat with the agent. The chat window is open 24/7 for customers. You can initiate the chat anytime by visiting the official website by logging into your account. It is the best method to connect with the agent. So, here are the steps to follow for Amazon live chat support
- Firstly, connect your computer to the internet and open a web browser.
- Type the link https://www.amazon.in/hz/contact-us/csp?source=contact-us
- Login to your account using the email/phone number and password.
- After that, click on the ‘Start Chatting’ option.
- Follow up with the instructions.
- Finally, send the message to the executive for help.
Amazon Device Support Online Help Center – Does Amazon have Technical Support?
Amazon has an online help center accessible 24/7 for all its customers and members. It is a quick and instant method for handling Amazon Device Support without actually following up with the executive. So, here are the steps to follow:
- Firstly, open the web browser and visit the link https://www.amazon.in/gp/help/customer/display.html?nodeId=200127470.
- Then, click on the device for which you need support and assistance.
- After that, follow up with the on-screen instructions.
- Finally, get help with the professional listing by searching your concern for proper solutions.
Does Amazon have 24/7 Customer Service Calls?
Amazon offers 24/7 support services for all devices along with technical help and troubleshooting services. You can connect with the agent on call at 1-888-280-4331 for help and assistance.
Can I Communicate directly with Amazon?
The customers can directly approach the Amazon store or call the executive at 1-888-280-4331 for assistance. The Amazon executive will talk to you and provide an instant solution for all your queries. It provides expert help to manage your device and make it function properly.
How do I Complain to Amazon Directly?
To register any complaint to the Amazon executive for the devices, you can connect on the toll-free phone number at 1-888-280-4331. The on-call executive assists you with the fair cancellation policy.