Roku Customer Service

Get Help: +1-805-398-6660


The Roku series of products has always been influential in the world of digital media players, popularizing the concept of low-cost, manageable form factor set-top boxes created for over-the-top media utility. Roku Customer Service provides an all-encompassing support for any issue with Roku products. The Customer service team is adept in getting you started with Roku devices and troubleshoot any issues that crops up sooner or later. These may relate to setting up your device, connecting it to your TV, linking a Roku product to your account at, subscribing to services adding channels, and much more. Also read:- Google Home Support

Roku Customer Service Answers These Queries

  • How do I set up my Roku Express?
  • How do I set up the Live TV input on my Roku TV?
  • Why does my Roku keep losing the connection?
  • How do I get device support for my Roku?
  • How do I change my payment method on Roku?
  • How do I recover my Roku account?
  • Where Do I Get My 5-Digit Amazon Prime Pin on Roku?
  • What is the Roku Error code 011?
  • How do I get a refund on Roku?
  • How do I create a Roku account?

Some Issues And Ways In Which Roku Customer Service Helps

How do I recover my Roku account?

In case you cannot access your Roku account or you forgot your password and need assistance in resetting, you can simply follow the steps below to recover your Roku account.

Forget your password

If you know the email address attached to your account and have access to it, you can recover your Roku account by the following steps:

  • Open the Roku website and launch your web browser
  • Input your log in details. Under the fields below, you will find the ‘Forgot your password?’ link. Click on it and you will be directed to the account recovery page/password reset
  • Input the account’s email address. Click ‘Submit’ and a password recovery email will be come to your email address
  • Click the link sent in the email.
  • Next, you will be sent to the ‘Create Password’ page. Key in the new password in both the fields and proceed to click ‘Submit’
  • This way, your password will be changed. Try signing in with it to confirm the change.

Forgot your email address

In case you cannot recall the email address linked to your Roku account, follow the steps below:

  • On your Roku remote Press the home button
  • Select ‘Settings’ by scrolling up or down the screen
  • Choose ‘System’
  • To view the email address on your Roku account, select ‘About’ to see it in the details.

When you are no longer having the email address, then you need to contact Roku’s customer support for help.

How do I create a Roku account?

To sign up for a Roku account, you should use the steps below:

  • Go to and launch your browser.
  • Click on the ‘Sign In’ link.
  • You will see fields for account sign in and ‘Create Account’ option. Tap ‘Create Account’
  • Key in the essential information such as your email address for the account and the password for the account.
  • Select a PIN that you will use to make purchases from Roku.
  • Next, fill in the billing information and you will be free to access and use your Roku account.

How do I cancel or manage my Roku subscription?

When you need to make modifications to your Roku account or whne you want to cancel your subscription, there are way to do it:

To manage your Roku account through the web, follow these steps:

  • Use your phone or computer browser to reach the Roku website
  • Sign into your account
  • Click “Manage your subscriptions”. This takes you to a list of subscriptions that are billed by Roku
  • Select the subscription that you need to manage and select Re-subscribe, Renew or Unsubscribe, depending on what you want.
  • Confirm your choice and you will be shown steps to accomplish your desired step with the Roku subscription.

Contact Roku customer Service and Support

Get targeted help with our professional and courteous customer service team that takes care of every issue that you may face with Roku digital devices and services. With years of experience in customer support and tons of satisfied customers behind us, we are the your trained, certified and skilled Roku Customer Service helpdesk.

Below we list some of the services that our customers call us for help and support:

  • Refund a Charge
  • Account Setup with Roku Customer Service helpline.
  • Streaming or Download Trouble
  • Device Support
  • Can’t Login
  • Any new or previously unknown issue to resolve with Roku Customer Service help.
  • Setting up your Roku streaming player.
  • Setting up your Roku TV.
  • Activating your Roku.
  • Setting up your remote control.
  • Wireless Network setup and reliability. Our Roku Customer Service helps.

Tell us about the issue and our exquisite and professional Roku Customer Service team will take on the matter straight away with the best representative to help you with significant tips, reminders & follow-ups.

Ways To Contact Roku Helpdesk

Roku Help Page

Contact Roku online via Roku Help Desk. Here you need to provide as much information as possible on the space provided to describe your issue accurately. This approach, you can expect your issue to be resolved within three hours or so.

Even otherwise, the Roku customer service page provides a host of FAQs that arranged in categories to easily reach the answer for the problem you are looking for.

Calling Roku helpdesk

Calling Roku’s customer support team at 816-272-8106 is one of the best ways to contact them. The line is open from 8 am to 8 pm Monday to Saturday. A representative will assist you with your lost password or email address retrieval.  Roku’s customer service phone answers to any problem you may be having with your Roku device.

On average, the waiting time is around 25 minutes.

Live Chat

Another way to reach Roku customer service is via a live chat with a Roku customer support agent.

On average, with Roku chat service, you can expect them to respond within three minutes. Therefore, this assumes as one of the most convenient ways of reaching out to Roku for any support.

Emailing Roku

Sending an email to Roku customer support is also an alternative way to seek their help for Roku services. It may take 2-3 days to get a response for your issue on the email service. But it is a good way to seek help with problem that you can describe in detail and give them a chance to reply.

Roku Customer Number – Ways To Contact

Phone number to dial816-272-8106
Call-back availableYES
Call picked up by a real personYES
Department you’re callingCustomer Service
Call center hoursMon-Sat 8am-8pm PST
Best time to dial8:15am
Navigate phone maze to a humanPress 1
Current wait23
Rank (among phone numbers)1
Rank (overall)1
Alternate methodsWeb, Chat, Email
Quality of communication56%
Quality of help69%

Call Now +1-805-398-6660